Jessica Toukatly

Current Employment

Provide communications and support for Youth and Family Mobility in-person and virtual events and marketing initiatives, edit and design marketing collateral, including flyers, social media, and email
Manage social media accounts, consistently increasing followers and reach month over month
Analyze social media data and report to leadership team
Update website content for Youth Programs
Edit video recordings of virtual events for remarketing initiatives
Build and maintain strong relationships with families, provide coaching services and connect with program services and partners.

Family Mobility Support Coach March 2020-January 2021

Served multiple departments and classrooms remote and in person
Supported caseload of families through crises presented by the global pandemic
Established and maintain positive relationships while effectively managing logistics for multiple programs engaging 100+ families and 30+ donors and volunteers

Early Childhood Education Float & Out of School Time Group Leader October 2019-January 2021

Led a developmental, child-centered early childhood program for students 3-5 years old
Professional, productive, and positive collaborator with assistant, faculty, and families
Established and maintained a safe environment to maximize student learning
Practiced confidentiality dealing with family matters while adhering to state regulations as a mandated reporter

Planned and executed daily lessons for students from kindergarten to 3rd grade
Established and maintained strong connections with all colleagues, students, and families
Managed time preparing daily meals according to state regulation and cleaning facility
Led day-to-day logistics and activities of field trips for PreK and school-aged students supporting multiple classrooms per day

Managed daily operations for a family of digital media sites, including marketing, advertising, public relations, and strategic partnerships
Initiated, established, and maintained contributor relationships for all media sites
Researched and developed strategic partnerships, sources, and content
Created and maintained publication and podcast schedule, editorial calendar, content themes, contributor columns, and guest topics

Represented and promoted brand while building relationships with local businesses
Advised business owners on blogging, content, and brand-building strategy
Researched, developed, edited, and reported on local events relevant to target market
Developed content for marketing, advertising, and public relations efforts serving a variety of clients
Collaborated with marketing, creative, account, and management teams

Assisted management team in all operational logistics, communicated effectively with a variety of cultures serving international guests
Planned and executed party reservations for private dining room
Positively represented brand, provided warm welcome to all guests, maintained trust and confidence of elite clientele
Maintained bookkeeping responsibilities, including payroll, taxes, and banking for 20+ employees, created and managed database for all guests, established success reports

Planned and organized tour guides, transport, maps, and itineraries
Promoted and organized events and cultural activities, including first-ever charity drive
Authored newsletter and PowerPoint content and travel guides to multiple cities
Residential representative of the university program and emergency contact, counselor, and advisor; liaison between students, staff, faculty, tour guides