Jessica Toukatly

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Resumé

Jessica Toukatly

South End, Boston, 02118

+1 (407) 451-1771

jessicatoukatly@gmail.com

Connect on LinkedIn

Current Employment

Amherst College, Boston, MA– Office Manager (October 2021-Present)

  • Provide administrative support for CIO and Investment Office team daily (in person and remote)
  • Oversaw completion of office build out and staff move in, December 2021
  • Communicate effectively in written and verbal communication with key stakeholders– including Investment Committee, Investment Managers, Main Campus offices, and various suppliers

United South End Settlements, Boston, MA– Youth & Family Mobility Associate (January 2021-June 2021)

  • Provide communications and support for Youth and Family Mobility in-person and virtual events and marketing initiatives, edit and design marketing collateral, including flyers, social media, and email
  • Manage social media accounts, consistently increasing followers and reach month over month
  • Analyze social media data and report to leadership team
  • Update website content for Youth Programs
  • Edit video recordings of virtual events for remarketing initiatives
  • Build and maintain strong relationships with families, provide coaching services and connect with program services and partners.

Family Mobility Support Coach March 2020-January 2021

  • Served multiple departments and classrooms remote and in person
  • Supported caseload of families through crises presented by the global pandemic
  • Established and maintain positive relationships while effectively managing logistics for multiple programs engaging 100+ families and 30+ donors and volunteers 

Early Childhood Education Float & Out of School Time Group Leader October 2019-January 2021

  • Supported multiple classrooms, planned and led STEAM enrichment curriculum
  • Adapted to remote work and online learning model with positivity and ease

Past Experience

Saint Cecilia Catholic School, Bainbridge Island, WA— Early Childhood Director, Preschool & Pre-K Lead Teacher

2018-2019

  • Led a developmental, child-centered early childhood program for students 3-5 years old
  • Professional, productive, and positive collaborator with assistant, faculty, and families
  • Established and maintained a safe environment to maximize student learning
  • Practiced confidentiality dealing with family matters while adhering to state regulations as a mandated reporter

Launch Learning, Seattle, WA— Montlake Elementary, Enrichment Teacher | Maple Elementary School, Cook | Madrona Elementary, Summer Camp Float Pre-K & School Aged

2018 

  • Planned and executed daily lessons for students from kindergarten to 3rd grade
  • Established and maintained strong connections with all colleagues, students, and families
  • Managed time preparing daily meals according to state regulation and cleaning facility
  • Led day-to-day logistics and activities of field trips for PreK and school-aged students supporting multiple classrooms per day

RP Funding— RP Digital, Maitland, FL— Co-Founder & COO, Estativize.com | Managing Editor, Palmer Media Group

2015-2016

  • Managed daily operations for a family of digital media sites, including marketing, advertising, public relations, and strategic partnerships
  • Initiated, established, and maintained contributor relationships for all media sites
  • Researched and developed strategic partnerships, sources, and content 
  • Created and maintained publication and podcast schedule, editorial calendar, content themes, contributor columns, and guest topics

Freelance, Remote— Copywriter/Editor/Brand Consultant & Ambassador www.friendishapp.com, LeadG2, Thought Catalog, Columbia City Bakery Widify Media Sites, Shop Chelsea Media, M2 Staff, Dream Factory Agency

2010-2018

  • Represented and promoted brand while building relationships with local businesses
  • Advised business owners on blogging, content, and brand-building strategy
  • Researched, developed, edited, and reported on local events relevant to target market
  • Developed content for marketing, advertising, and public relations efforts serving a variety of clients
  • Collaborated with marketing, creative, account, and management teams

5 Pollen Street, London, UK— Assistant Operations Manager

 2011 

  • Assisted management team in all operational logistics, communicated effectively with a variety of cultures serving international guests
  • Planned and executed party reservations for private dining room
  • Positively represented brand, provided warm welcome to all guests, maintained trust and confidence of elite clientele 
  • Maintained bookkeeping responsibilities, including payroll, taxes, and banking for 20+ employees, created and managed database for all guests, established success reports

Florida State University, London, UK— Graduate Counsellor

2008-2009

  • Planned and organized tour guides, transport, maps, and itineraries 
  • Promoted and organized events and cultural activities, including first-ever charity drive
  • Authored newsletter and PowerPoint content and travel guides to multiple cities
  • Residential representative of the university program and emergency contact, counselor, and advisor; liaison between students, staff, faculty, tour guides

Education

University of Westminster, London, UK— Postgraduate Certificate, Visual Culture

Florida State University, Tallahassee, FL— Bachelor of Arts, English

Nonprofit Toolkit, Remote— Fundamentals of Graphic Design

Nonprofit Toolkit, Remote—All About Logos

Volunteering

St. Stephen Catholic Community, Winter Springs, FL 1998-2004, 2012-2016

Ministry of Stories, London, UK 2011

 

Awards & Associations

The Skillbase Community of Practice, Harvard University Graduate School of Education, 2021

Writers of Central Florida or Thereabouts, community member, co-host of monthly meetings, guest reader 2015-2016

Shop Chelsea, “The 50 Best Fashion & Beauty Websites” The Independent (UK) 2013

Skills

  • Google Suite
  • Microsoft Suite 
  • Canva
  • WordPress
  • MailChimp
  • Hootsuite
  • Facebook for Business
  • Zoom
  • Shutterfly
  • iMovie
  • Salesforce


Contact Me Now

Widgets

Recent Posts

  • 45
  • Balancing Act
  • Orlando Story Club: Pet Surprise
  • Wedded Bliss
  • At The Movies
  • Open Your Arms!
  • For Jeanette

Created by Jessica Toukatly 2014-2020

South Boston
Boston, MA 02127
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